Easter Seals Goodwill: Serving communities throughout North Daktoa
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Goodwill Retail Shopper Survey

Welcome to Easter Seals Goodwill ND, Inc.
Serving communities throughout North Dakota

Goodwill Shopper Survey
For the following questions, please select the answer that best describes how you feel about your most recent visit to Goodwill Retail Stores.
































9. How did you feel about the appearance and cleanliness of the store?

 
 
 
 
 

10. Convenience of the store's location.

 
 
 
 
 

11. Hours of operation

 
 
 
 
 

12. Rate your overall checkout experience

 
 
 
 
 

13. Were you greeted when you entered the store?

 
 

14. Did you find the stores associates to be knowledgeable/helpful?

 
 

15. Were the store associates friendly?

 
 

16. How did you feel about the quality of merchandise in the store?

 
 
 
 
 

17. Variety of merchandise

 
 
 
 
 

18. Display of merchandise

 
 
 
 
 

19. Which are important to you when deciding to shop at Goodwill?





20. How often do you shop at Goodwill?









21. How far do you travel to shop at a Goodwill Store?

 
 
 
 

22. Overall how would you rate your most recent shopping experience at Goodwill?

 
 
 
 
 

23. Compared to shopping at other retail stores, how would you rate your most recent shopping experience at Goodwill?

 
 
 
 
 

24. Which of the following is important when deciding to shop at Goodwill Retail Stores? (select top 3 choices)









25. How often do you donate to Goodwill?

 
 
 
 
 
 

26. How did you find out about our store?

 
 
 
 
 
 
 
 
 

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